Want to use ChatGPT, but work in healthcare?

Meet BastionGPT
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7 day free trial.
Trusted by 10,000+ health organizations.

AI Medical Scribes - User Interface
HIPAA BAA included on every plan

The AI built for clinical work

BastionGPT is a private, healthcare-grade alternative to ChatGPT. Use the latest GPT, Claude, and Gemini models on protected health information without your data ever training a public model.

HIPAA compliant, with a signed BAA on every plan, including the free trial. PHI stays in a private, isolated environment. Also covers PIPEDA (Canada) and APP (Australia).
The right model for every task, automatically. — BastionGPT selects from top models like GPT-5.2, Claude, or Gemini 3 Pro based on what each clinical task needs. Prefer a specific model? Switch anytime with one click.
Built for clinicians, not consumers — drafts notes, transcribes sessions, summarizes 1,000-page documents, and handles sensitive topics other AIs refuse.
Draft a formatted SOAP note (including a plan for follow-up imaging) and patient-facing discharge summary based on my attached case notes and clinical history. Mimic my writing style and formatting.
Response ModeClaude-Sonnet
2 Files
Saves clinicians
~6 hrs / week
Security & compliance

Built on a healthcare-grade foundation

Every layer of BastionGPT is engineered for the needs of clinical work: signed BAAs, isolated clinical infrastructure, strong encryption, 3rd-party testing, and contractual guarantees that your data will not be sold or used for AI training.

Signed BAA on every plan

Including the free trial. HIPAA, PIPEDA, and Australian APP compliant out of the box.

Your data stays yours

Never given to OpenAI, never used to train AI, and never sold to third parties. You retain full ownership of everything you put into BastionGPT.

AES-256 + TLS 1.3

Industry-leading encryption protects every message in transit and at rest, on hardened cloud infrastructure.

Independent 3rd-party testing

Continuous external security audits, vulnerability scanning, and attack-surface monitoring across every release.

Independently audited & certified
HIPAA compliant
Microsoft Partner
APP compliant
Qualys Secured
PIPEDA compliant
APA Vendor
Need to share with your compliance team?
View our security documentation or schedule a meeting with one of our compliance experts.
Read full security overviewStart free trial
Clinician asks
"Based on these labs and clinical notes, suggest interventions and draft a complete diet and exercise plan"
Consumer AI
Pseudoscience

"Drink alkaline water to balance pH."

Not evidence-based
BastionGPT
Evidence-based

"Increase water intake to 2.5L based on lab results."

Tuned on medical literature
VS

Elevate client care with evidence-based intelligence

✓Engineered to prioritize medical principles and scientific accuracy from reputable healthcare resources.
✓Reduced errors, pseudoscience and non-scientific recommendations commonly seen in general AI chatbots like ChatGPT.
✓Review your existing documentation to identify mistakes and inaccuracies such as incorrect names, incorrect pronouns, suspected under/over coding or vague language.
Get started ➝

Unlimited AI scribe, built for the full clinical session

✓Record live or upload audio from in-person visits, telehealth, or phone consults. Joins Zoom, Teams, and Google Meet without a visible bot, so patients only see real people in the room.
✓Captures sessions up to 240 minutes with up to 10 participants, so full intakes, complex cases, and group visits get documented in one pass.
✓Identifies up to 12 speakers using acoustic fingerprinting, attributing dialogue accurately between clinician, patient, caregivers, and family, with names or roles auto-labeled in the interface.
✓Ambient listening or dictation, with reliable handling of medical terminology, abbreviations, accents, and multiple languages.
✓Generates SOAP, DAP, BIRP, H&P, and progress notes, plus custom templates that match your formatting, tone, and writing style.
Learn more about the AI scribe ➝
Transcription Interface
EMR & Workflow

Works with the EMR you already use

Copy patient context from your EMR or client management system, draft with BastionGPT, paste your output back where it belongs. It fits the workflow you already have, with nothing for IT to install or configure.

50+
Supported EMR
& EHR systems
1,000
Page upload
limit per document
0
Setup steps
required
Epic
Cerner
Athena Health
eClinicalWorks
SimplePractice
TherapyNotes
NextGen
Qualifacts
TheraNest
Valant
CounSol
Kareo
ICAnotes
Netsmart
Kipu
Frontline
REDCap
PowerSchool
DrChrono
Practice Fusion

Watch BastionGPT in action

See how leading healthcare professionals use BastionGPT in their practice.

⏱ 2 mins 44 secs

Quick Overview with Dr. Liz

⏱ 15 mins 7 secs

Getting Started with BastionGPT

⏱ 8 mins 37 secs

AI for Psychologists - Summarizing Reports

Customers love using BastionGPT

★★★★★

"BastionGPT has been a game-changer for me as both a physician and an educator. It saves me time, helps me stay organized, and makes complex tasks easier."

Anthony Miller
Anthony Miller, M.D.
Pediatric Physician
★★★★★

"The HIPAA compliance is a huge time saver because I do not have to take out identifying information."

Alexis Arceo
Alexis Arceo
CEO, Expedited Reports
★★★★★

"From summarizing assessments to rewording reports for clarity, its user-friendly design saves me invaluable time."

Andrew Williams
Andrew Williams
Clinical Psychologist
★★★★★

"I'm not getting carpal tunnel in my wrist anymore that I used to get from all of my school psych report writing, and the reports are better in a lot of ways."

Suzy Swezea
Suzy Swezea
School Psychologist
★★★★★

"BastionGPT's simplicity, the power of prompts, and alignment with familiar LLM interfaces like ChatGPT makes it so much more useful and intuitive."

Emma Levy
Emma Levy
Clinical Psychologist
★★★★★

"BastionGPT has a lot more capabilities [than ChatGPT] with data protection, so clinicians can more freely use AI."

David Lopis
David Lopis
Director, Psychology Squared
★★★★★

"People compliment the quality and clarity of my documentation all the time now. I can't imagine working without Bastion!"

Catherine Maxted
Catherine Maxted, RN
Nurse Coordinator
★★★★★

"The versatility of the AI assistant means that you can be as creative as you would like with what the AI can produce for you."

David O'Donohue
David O'Donohue
Clinical Psych, Pendulum Psychology
★★★★★

"You can get a really impactful, easy-to-read, parent-friendly summary for all these different parts of our reports."

Liz Angoff
Dr. Liz Angoff
Educational Psych, Explaining Brains

A plan that fits you.

Every plan includes a signed BAA and unlimited audio transcription. No per-minute billing, no overage surprises, change plans any time.

Recommended for most users

Professional Plus

The plan built for the way healthcare professionals actually work: multi-document cases, image and chart analysis, and access to every frontier model the day it ships.

$45/ user / month
Best value
Unlimited AI assistant chat
Early access to the latest AI models
Unlimited AI scribe & transcription
Saved prompts and writing styles
HIPAA compliant with signed BAA
Reference multiple documents at once, up to 1,000 pages long
Start Trial7-day free trial
Other options
Professional$20/user/mo

Just getting started. Single documents up to 30 pages.

Start trial
Ultra$75/user/mo

For 100+ user subscriptions that need custom security configurations, tailored legal terms, and a dedicated support representative.

Contact sales
Compare all plans
Side-by-side feature comparison

Compare every feature, side-by-side.

A complete breakdown of what's included on each plan, so you know exactly what you're getting before you start.

Feature Professional$20 / user / mo Professional Plus$45 / user / mo Ultra$75 / user / mo
Best for Smaller documents and single-file workflows Large or multi-document workflows and complex cases Organizations needing custom security or deployment (100+ users)
HIPAA + signed BAA
Unlimited AI assistant chat
Unlimited AI scribe & audio transcription
Saved prompts, instructions, writing styles
Share prompts with teammates
Auto model selection
Document reference Single PDF, Word, or text document, up to 30 pages Multiple documents at once, up to 1,000+ pages of context Multiple documents at once, up to 1,000+ pages of context
Real human support: email, chat, phone & video
Read & analyze images, charts, and graphs
Read & analyze spreadsheets, PowerPoint, HTML files
Manual model selection (GPT-5.2, Claude, Gemini 3 Pro)
System-wide instructions across every conversation
Generate 5+ page reports in one click
Early access to new models & features
Single Sign-On (SSO) Add-on*
Customizable (redline) HIPAA BAA Add-on*
Customizable security policies
Run inside your own enterprise cloud
Dedicated Customer Success Manager
Usage analytics
Start Trial Start Trial Contact Sales

*SSO and redline HIPAA BAA are available as add-ons on Professional Plus for practices with 50+ users. Included by default on Ultra.

Frequently asked

Frequently asked questions

If you still have questions, reach out to us via live chat in the bottom right of your screen, or schedule a meeting to speak with a healthcare AI expert.

Why can't I use other ChatGPT solutions?+
Healthcare workers regularly interact with PHI. Because popular ChatGPT services, such as ChatGPT Plus, do not meet HIPAA requirements, accidentally including PHI when using other ChatGPT services is a HIPAA violation that can result in terminations and large fines. BastionGPT is Medical GPT, designed specifically to exceed HIPAA requirements and can be used with HIPAA-regulated data, including for advanced use cases such as AI scribes.
Is my chat data leaked to OpenAI?+
BastionGPT uses a special, secure version of the AI models that power ChatGPT that is not accessible to OpenAI or other 3rd parties that use your chat history for data mining. The data you enter into BastionGPT is kept private from OpenAI, and is not used to develop future iterations of ChatGPT. This is good news for healthcare users who can't risk leaking patient data to 3rd parties.
Do you offer a trial?+
Yes, a 7-day trial of the Professional plan is available.
What is your cancellation policy?+
If you aren't satisfied with the service, we offer a 100% satisfaction guarantee. You can cancel your plan at any time.
Is there a limit to how many questions I can ask per day?+
To keep our monthly prices low, we have monitors and limits in place to avoid the use of bots or account sharing. However, normal human use of our system, including as a medical AI chatbot, does not trigger these limits.
I want to use BastionGPT in my app. Is there an API?+
Yes, select customers can add BastionGPT to their apps, provided the use case meets our ethics, safety and compliance standards. This helps power any number of safe use cases, such as medical AI chatbots. For more information, view our BastionGPT API page.
Do you offer a referral bonus?+
The tremendous growth and success of BastionGPT, the leading healthcare chatbot, wouldn't be possible without our customers telling their colleagues about BastionGPT. We do have affiliate programs, where customers can receive credits or commissions for referring other customers. For more information about the program, please visit our Affiliate Program page.
Can people who are not medical professionals use BastionGPT?+
BastionGPT has been tailored to best meet the needs of medical professionals, including therapists and healthcare administrators. However, the tool can be used for other purposes. Because generative AI, such as BastionGPT, can occasionally make mistakes, it is not safe for someone who is not medically trained to obtain and use medical information without proper training or consultation from a medical professional.
What file types are supported for upload?+
Text can be copied or pasted from any filetype. However, direct document uploads are available for PDF, TXT and Word documents. Professional Plus or Enterprise subscribers can also upload images (JPG, GIF, TIF) and additional file formats (Excel, CSV, PowerPoint, and HTML).
Is BastionGPT endorsed by the APA?+
The American Psychological Association (APA) has taken a position that they do not endorse specific companies or products. However, BastionGPT does comply with their guidance for use of AI, and has been reviewed by the APA across a number of key areas including adaption to psychological practice, safety, bias, security, and expertise. The result of that review was approval to exhibit at the 2025 APA Conference. For more information, please reference our APA Guidance on AI Tools article.
How do I know BastionGPT is secure?+
Our solution is built and maintained by experienced cybersecurity and healthcare professionals that have expert knowledge of healthcare regulations and decades of experience in maintaining HIPAA secure systems. The service is regularly scanned for vulnerabilities and assessed to ensure HIPAA compliance. Security information is available on our Security page, and additional cybersecurity technology documentation and architecture diagrams are available upon request. Additional information about our partnership with Microsoft can be found on their website or via Press Release. Feel free to schedule a call or message our team to speak with a healthcare compliance expert.
What if I need a custom HIPAA agreement?+
Our Terms provide for a standard HIPAA Business Associate Agreement for Covered Entities and Business Associates, along with the associated controls to ensure the safety of healthcare data. If you need this agreement signed via DocuSign instead, please contact our legal team. There is no additional cost. Custom ("redline") HIPAA agreements, however, are only available within the "Enterprise" licensing option.
Is BastionGPT FERPA compliant?+
Yes, this is available for all licensing options. If an additional FERPA addendum is needed, beyond what is included in the Terms of Use, please contact our team or request this from any member of our staff.
Does AI ever make mistakes?+
Yes, while AI is incredibly intelligent, and is getting better every day, it is not perfect. Users need to be aware of this, and carefully review answers from any AI, including BastionGPT. For more information about the various types of errors that AI can make, please review our Healthcare AI Use Case guide or contact us.
What AI powers BastionGPT?+
Multiple AI models power BastionGPT. BastionGPT is optimized to use the most effective AI model based on your query. This often includes licensed versions of GPT-5, GPT-5.2, Claude Sonnet and Google Gemini 3 Pro. BastionGPT has been tailored for healthcare users in many ways, such as minimizing the influence of pseudo-science and encouraging the use of evidence-based healthcare practice.
What is the difference between this and free options?+
Free AI services often use low-performing AI models. Most customers, after experiencing the capability and intelligence of BastionGPT with the latest and most powerful AI models, can no longer go back to using other AI models. As a cutting-edge medical GPT solution, BastionGPT has been specifically designed to meet the needs of healthcare professionals. Additionally, free options often share your chat data, are not compliant with healthcare regulations, and are not designed for healthcare professionals. BastionGPT has also been optimized for hundreds of different healthcare and therapy uses, which allows our service to automatically adjust the AI model to give you the highest quality response. See how BastionGPT compares to other AI scribes.
Can I use BastionGPT for more than healthcare-specific questions?+
Yes, BastionGPT provides access to the power of ChatGPT, and acts as a powerful assistant for every type of healthcare workforce member, whether that use is troubleshooting computer code, summarizing meeting notes, making suggestions to improve emails, or suggesting updates to company policy.
Is BastionGPT compliant with healthcare regulations in my country?+
In prioritizing the privacy and security of health information, BastionGPT adheres to a robust framework designed to align with major global healthcare standards. We endeavor to meet key industry standards, such as HIPAA in the United States, PIPEDA in Canada and the Privacy Act/APP in Australia, ensuring the protection and confidentiality of health information. However, compliance can vary by region due to differing local laws and regulations. We provide documentation and resources for our services, and we recommend consulting those materials or contacting our support to verify compliance with the healthcare regulations specific to your region and situation. If your facility uses product-specific consent forms, those can be found in our Consent Form page.
Is there training documentation?+
Yes, BastionGPT will show a brief walkthrough of features the first time you log in on a new device. For a more detailed overview, check out our Quick Start Video Guide. If you are interested in an interactive "Lunch and Learn" session, you can also reach out to our support team for upcoming dates and times. You can find popular use cases in our Use Cases page, or via our community Prompts for Health site.
What if I have a question that isn't answered here?+
We have additional frequently asked questions on our Support site, or we are happy to chat via our chat system, email or a live meeting.
The evidence

Transforming healthcare

90
Average minutes saved per clinician, per day
Internal survey of BastionGPT users, 2024 (n=412).
99.3%
Accuracy on clinical documentation tasks
Peer-reviewed study, Baylor College of Medicine & Texas Children's Hospital, JMIR (2024). See Research
28×
Fewer errors in insurance claim letters vs. human-only drafting
Controlled comparison study, 2024. See Research
60
Seconds to register and begin using BastionGPT
Median time-to-first-message across new accounts, Q1 2026.
Get started

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Healthcare professional smiling while working on her laptop with BastionGPT