Want to use ChatGPT, but work in healthcare?

Meet BastionGPT

A HIPAA Compliant ChatGPT Alternative

7 day free trial.
Trusted by 9,000+ health organizations.

AI Medical Scribes - User Interface

AI designed for healthcare security, privacy, and compliance

A Private and Compliant Alternative

BastionGPT is a private and compliant alternative to ChatGPT that is designed for the needs of healthcare and mental health professionals.

Utilize HIPAA-Compliant Models

We are a trusted Microsoft Partner and utilize HIPAA compliant versions of leading AI models that are not publicly available.

Ethical Chat History Handling

To comply with ethical and compliance requirements, chat history is never provided to OpenAI or sold to 3rd parties.

Get started ➝
Healthcare provider utilizing AI Medical Scribes for accurate patient records

Elevate client care with evidence-based intelligence

Engineered to prioritize medical principles and scientific accuracy from reputable healthcare resources.

Reduced errors, pseudoscience and non-scientific recommendations commonly seen in general AI chatbots like ChatGPT.

Review your existing documentation to identify mistakes and inaccuracies such as incorrect names, incorrect pronouns, suspected under\over coding or vague language.

Get started ➝

Save Time. Improve Care. Stay Compliant

90

Average minutes saved per day by using BastionGPT, according to a survey of users.

85%

of users indicate BastionGPT has improved the quality of their patient care.

60

Seconds to register for a demo account and begin using BastionGPT.

100%

Compliant with HIPAA for US healthcare providers and business associates.

Unlimited secure session transcription

Transcribe and summarize client or staff meetings with healthcare specialized compliance and quality.

Recognize up to four different speakers, helping the AI scribe to better analyze your notes.

Convert recordings into draft notes, summaries, and custom reports.

Generate content that matches your preferred formatting, tone, and personal writing style.

Get started ➝
Clinical Notes AI showing real-time transcription of medical notes

A plan that fits you.

Professional

Great for those just getting started.
  
$20
per user monthly.
Start Trial
Access to the most powerful AI models
Reference documents up to 30 pages long
HIPAA secure and compliant
Unlimited audio transcription

Professional Plus

Our most popular plan. Great for those working with large documents.
$45
per user monthly.
Start Trial
Everything from Professional
Reference multiple documents up to 500 pages long
Analyze images, charts and graphs
Early access to the latest new AI models and features

Ultra

Designed for large organizations.
Starting at 100 users.
$65
per user monthly.
Contact Sales
Everything from Professional Plus
Customizable security policies
Single Sign On (SSO)
Run locally within your existing enterprise cloud
and much more

Compatible with all major systems

Use the document upload feature or simply copy and paste via your EMR or patient management system.

Cerner company logo with stylized blue and green 'C' symbol followed by the word 'Cerner'.
SimplePractice Logo
Bold red stylized text reading 'Epic' on a transparent background.
Cerner logo with stylized blue and green curved lines forming a circular shape to the left of the blue text 'Cerner'.
CounSol logo with colorful icons of users, folder, laptop, and lock behind a cloud graphic, with tagline 'Online Counseling Solutions For Your Practice'.
ICA Notes Behavioral Health EHR logo with stylized text and a document icon featuring a medical cross.

Watch BastionGPT in Action

See how leading healthcare professionals use BastionGPT in their practice.

8 mins 37 secs
AI for Psychologists -Summarizing Reports
9 mins 45 secs
Transcription with AI - Endless Possibilities
15 mins 7 secs
Getting Started
with BastionGPT

Trusted by Thousands of Leading Healthcare Organizations

"BastionGPT is the efficient digital assistant healthcare providers have been eagerly awaiting, offering everything from an extra set of eyes for potential drug interactions to recommending relevant medical codes."
Company logo
"Whether you’re a healthcare provider drafting patient communication or a billing analyst parsing through complex medical documents, BastionGPT is a force multiplier, bridging the gap between healthcare needs and advanced AI technology."
"BastionGPT marks a new era in Healthcare ChatGPT, with an unrivaled commitment to privacy, security, and transforming the way medical professionals provide the best patient care."

Frequently asked questions

If you still have questions, reach out to us via live chat in the bottom right of your screen, or schedule a meeting to speak with a healthcare AI expert
Why can't I use other ChatGPT solutions?
Healthcare workers regularly interact with PHI. Because popular ChatGPT services, such as ChatGPT Plus, do not meet HIPAA requirements, accidentally including PHI when using other ChatGPT services is a HIPAA violation that can result in terminations and large fines. BastionGPT is Medical GPT, designed specifically to exceed HIPAA requirements and can be used with HIPAA-regulated data, including for advanced use cases such as AI scribes.
Is my chat data leaked to OpenAI?
BastionGPT uses a special, secure version of ChatGPT that is not accessible to OpenAI or other 3rd parties that use your chat history for data mining. The data you enter into BastionGPT is kept private from OpenAI, and is not used to develop future iterations of ChatGPT. This is good news for healthcare users who can’t risk leaking patient data to 3rd parties.
Do you offer a trial?
Yes, a 7-day trial of the Professional plan is available.
What is your cancellation policy?
If you aren't satisfied with the service, we offer a 100% satisfaction guarantee. You can cancel your plan at any time.
Is there a limit to how many questions I can ask per day?
To keep our monthly prices low, we have monitors and limits in place to avoid the use of bots or account sharing. However, normal human use of our system, including as a medical AI chatbot, does not trigger these limits.
I want to use BastionGPT in my app. Is there an API?
Yes, select customers can add BastionGPT to their apps, provided the use case meets our ethics, safety and compliance standards. This helps power any number of safe use cases, such as medical AI chatbots For more information, view our BastionGPT API page.
Do you offer a referral bonus?
The tremendous growth and success of BastionGPT, a leading healthcare chatbot, wouldn't be possible without our customers telling their colleagues about BastionGPT. We do have affiliate programs, where customers can receive credits or commissions for referring other customers. For more information about the program, please visit our Affiliate Program page.
Can people who are not medical professionals use BastionGPT?
BastionGPT has been tailored to best meet the needs of medical professionals, including therapists and healthcare administrators. However, the tool can be used for other purposes. Because generative AI, such as BastionGPT, can occasionally make mistakes, it is not safe for someone who is not medically trained to obtain and use medical information without proper training or consultation from a medical professional.
What file types are supported for upload?
Text can be copied or pasted from any filetype. However, direct document uploads are available for PDF, TXT and Word documents. Professional Plus or Enterprise subscribers can also upload images (JPG, GIF, TIF) and additional file formats (Excel, CSV, PowerPoint, and HTML).
Is BastionGPT endorsed by the APA?
The American Psychiatric Association (APA) has taken a position that they do not endorse specific companies or products. However, BastionGPT does comply with their guidance for use of AI, and has been reviewed by the APA across a number of key areas including adaption to psychological practice, safety, bias, security, and expertise. The result of that review was approval to exhibit at the 2025 APA Conference. For more information, please reference our APA Guidance on AI Tools article.
How do I know BastionGPT is secure?
Our solution is built and maintained by experienced cybersecurity and healthcare professionals that have expert knowledge of healthcare regulations and decades of experience in maintaining HIPAA secure systems. The service is regularly scanned for vulnerabilities and assessed to ensure HIPAA compliance. Security information is available on our Security page, and additional cybersecurity technology documentation and architecture diagrams are available upon request. Additional information about our partnership with Microsoft can be found on their website or via Press Release. Feel free to schedule a call or message our team to speak with a healthcare compliance expert.
What if I need a custom HIPAA agreement?
Our Terms provide for a standard HIPAA Business Associate Agreement for Covered Entities and Business Associates, along with the associated controls to ensure the safety of healthcare data. If you need this agreement signed via DocuSign instead, please contact our legal team at legal@bastiongpt.com. There is no additional cost. Custom ("redline") HIPAA agreements, however, are only available within the "Enterprise" licensing option.
Is BastionGPT FERPA compliant?
Yes, this is available for all licensing options. If an additional FERPA addendum is needed, beyond what is included in the Terms of Use, please contact legal@bastiongpt.com or request this from any member of our team.
Does AI ever make mistakes?
Yes, while AI is incredibly intelligent, and is getting better every day, it is not perfect. Users need to be aware of this, and carefully review answers from any AI, including BastionGPT. For more information about the various types of errors that AI can make, please review our Healthcare AI Use Case guide or contact us.
What AI powers BastionGPT?
Multiple AI models power BastionGPT. BastionGPT is optimized to use the most effective AI model based on your query. This often includes licensed versions of GPT-4.1, GPT-5, o3, Claude Opus and Google Gemini 3 Pro. BastionGPT has been tailored for healthcare users in many ways, such as minimizing the influence of pseudo-science and encouraging the use of evidence-based healthcare practice.
What is the difference between this and free options?
Free AI services often use low-performing AI models. Most customers, after experiencing the capability and intelligence of BastionGPT with the latest and most powerful AI models, can no longer go back to using other AI models. As a cutting-edge medical GPT solution, BastionGPT has been specifically designed to meet the needs of healthcare professionals. Additionally, free options often share your chat data, are not compliant with healthcare regulations, and are not designed for healthcare professionals. BastionGPT has also been optimized for hundreds of different healthcare and therapy uses, which allows our service to automatically adjust the AI model to give you the highest quality response. See how BastionGPT compares to other AI scribes.
Can I use BastionGPT for more than healthcare-specific questions?
Yes, BastionGPT provides access to the full power of ChatGPT, and acts as a powerful assistant for every type of healthcare workforce member, whether that use is troubleshooting computer code, summarizing meeting notes, making suggestions to improve emails, or suggesting updates to company policy.
Is BastionGPT compliant with healthcare regulations in my country?
In prioritizing the privacy and security of health information, BastionGPT adheres to a robust framework designed to align with major global healthcare standards. We endeavor to meet key industry standards, such as HIPAA in the United States, PIPEDA in Canada and the Privacy Act/APP in Australia, ensuring the protection and confidentiality of health information. However, compliance can vary by region due to differing local laws and regulations. We provide documentation and resources for our services, and we recommend consulting those materials or contacting our support to verify compliance with the healthcare regulations specific to your region and situation. If your facility uses product-specific consent forms, those can be found in our Consent Form page.
Is there training documentation?
Yes, BastionGPT will show a brief walkthrough of features the first time you log in on a new device. For a more detailed overview, check out our Quick Start Video Guide. If you are interested in an interactive "Lunch and Learn" session, you can also reach out to our support team for upcoming dates and times. You can find popular use cases in our Use Cases page, or via our community Prompts for Health site.
What if I have a question that isn't answered here?
We have additional frequently asked questions on our Support site, or we are happy to chat via our chat system, email or a live meeting.

Experience the power of BastionGPT

Start your 7-day trial
You won’t be charged today. Cancel anytime, and enjoy a 45-day money-back guarantee.