Healthcare AI Scribe Comparison

Why AI Scribes Matter for Clinicians

Healthcare professionals continue to face overwhelming documentation demands, with clinicians spending up to 35% of their time on paperwork rather than direct patient care. AI medical scribes address this challenge by automating transcription, generating structured clinical notes, and helping practitioners reclaim valuable time for patient interaction.
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This comparison evaluates leading AI scribe solutions across key factors that matter most to healthcare professionals: pricing, features, and compliance standards. Use this analysis to identify which platform best matches your practice size, workflow needs, and budget constraints.

Comparison Table

AI Medical Scribe Solutions Comparison

Features	BastionGPT	Nabla	Dax Copilot	Heidi Health	Freed
Trial Available	Yes, 7-day trial	Yes, limited free tier	14-day trial via partners	Yes, limited free tier	Yes, 7-day trial
Multi-Speaker Recognition	Yes	Yes	Yes	Yes	Yes
Customer Support	Email Web Form Phone Web Chat Video Chat	Email Web Form	Email Web Form Phone Web Chat Video Chat	Web Form Web Chat Email	Email Video Chat Web Form
Languages	15+ English-USA English-Australia English-Canada Spanish	35+ English Spanish	English Spanish	100+ English-US English-Australia Spanish	15 English Spanish
Session Length Maximum	240 minutes	180 minutes	75 minutes	Unlimited	Unlimited
Customizable Templates	Unlimited	Yes	Unlimited	Unlimited	Unlimited
Avg Transcription Time	10 minutes	Real-time	< 1 minute	< 1 minute	< 1 minute
Uptime Guarantee	99.90%	None	None	None	None
Compliance	HIPAA FERPA PIPEDA PHIPA APP	HIPAA PIPEDA GDPR	HIPAA	HIPAA PIPEDA PHIPA APP GDPR	HIPAA PIPEDA
Attachments Supported	PDF Images txt Word Excel PowerPoint mp3 wav mp4	None	None	PDF Word Images mp3 wav mp4	txt mp3 wav mp4
Per-User Monthly Cost	$20-45	$119	$369	$99	$90

Information pulled from publicly available websites as of September 2025. This is intended for informational purposes only. Pricing and features subject to change.

BastionGPT

BastionGPT is an AI scribe and AI assistant built for healthcare. It combines accurate transcription with generative AI note drafting, helping clinicians create SOAP, DAP, and BIRP notes, treatment plans, referral letters, reports, and patient summaries. Unlike consumer AI tools, BastionGPT was designed for security, compliance, and clinical workflows. BastionGPT is not only an AI Scribe but also an AI Assistant, giving you all the power of generative AI along with the ability to upload documents and images.
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‍Pricing: $20–$45 per user per month.
Includes unlimited transcription, notes, an AI assistant, and a 7-day free trial.‍

Nabla

Nabla is a dedicated AI scribe platform focused on real-time visit transcription and note drafting. Designed specifically to allow for documentation during the patients visit and to integrate with enterprise EHR platforms. It provides immediate transcriptions during the visit with multi-speaker identification displayed after the visit is completed. It does not allow for file uploads and the templates can't be customized at the individual user level.
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‍Pricing: $119 per user per month
Limited free tier

DAX Copilot (Nuance/Microsoft)

DAX Copilot, developed by Nuance and Microsoft, is an AI scribe built for large healthcare enterprises. It delivers immediate transcription after the visit and integrates tightly with Microsoft’s ecosystem and major EHR platforms. But it comes with high costs, significant implementation requirements, and shorter session limits compared to other options.
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‍Pricing: $369 per user per month
14-day free trial via enterprise partnerships

Heidi Health

Heidi Health is an AI scribe that emphasizes speed, structured prompts, and language coverage. It offers near-instant transcription and support for over 100 languages, but it focuses on transcription rather than the broader generative AI workflows and document upload functionality.
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‍Pricing: $99 per user per month
Limited free tier

Freed

Freed is a dedicated AI scribe designed to streamline documentation for clinicians, converting voice recordings into structured notes in seconds. Built around clinical workflows, it offers HIPAA compliance, and specialty-focused templates but does not support more comprehensive generative AI workflows or the ability to upload documents and images.

‍Pricing: $90 per user per month
7-day free trial

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Physician using ChatGPT for HIPAA Compliance