Healthcare Innovation

Comparison of Word Limits in Generative AI

October 30, 2023
Comparison of Word Limits in Generative AI

Medical professionals spend hours each day drafting creating clinical documentation. With BastionGPT, entire meeting transcripts and large patient histories can be processed in seconds and converted into drafts of various documents, such as SOAP notes, treatment plans, summaries for patients, reports to insurance, and many more. Try our BastionGPT today to discover how hundreds of medical professionals are shaving hours out of their day by leveraging the power of BastionGPT.

Understanding the limitations of AI assistants and AI scribes can be confusing unless you are an AI expert. It requires understanding AI terms like “context lengths” and “tokens”. To help healthcare professionals understand different AI limitations, without taking a course on artificial intelligence, we have made some generalizations and conversions of data.

What are Tokens in Simple Terms?

Different AI models are able to handle different amounts of data by using units called tokens. A "token" usually refers to a chunk of text that the AI reads as one unit. Think of it as a piece of a puzzle. The puzzle, in this case, is a sentence or a paragraph that you want the AI to understand and process. This chunk could be as small as a single letter or as long as a word.

For example, in the sentence "Dr. Smith treats patients," each word and punctuation mark counts as a token: "Dr", ".", "Smith", "treats", "patients".

Real-World Token and Word Data for Healthcare

We studied real-world healthcare chats to give you a sense of how tokens and words typically measure up in medical settings. Here are the averages we found:

  • 5.5 characters per word
  • 3.6 characters per token
  • 1.5 tokens per word

This data was compiled on September 20, 2023. Please note that these figures could change, and we'll do our best to update this information if that happens.

FAQs

Q1: Is AI documentation software HIPAA compliant for urgent care clinics?

Not all AI tools are. Consumer tools like ChatGPT and Google Gemini do not include a Business Associate Agreement and are not designed for use with protected health information. A HIPAA-compliant AI platform like BastionGPT is built specifically for healthcare settings, with a BAA included with every plan, AES-256 encryption at rest and in transit, and infrastructure hosted on HIPAA-compliant Microsoft Azure.

Q2: Can AI scribes be used in urgent care settings?

Yes. AI scribes are well-suited to urgent care because of the high visit volume and documentation pressure providers face. BastionGPT's AI Scribe captures audio from patient encounters and generates structured output including transcription, SOAP notes, DAP notes, and custom note formats. Multi-speaker recognition supports rooms where a patient, family member, and provider are all present.

Q3: What kinds of documents can AI help urgent care clinics generate?

Urgent care teams use AI to draft SOAP notes, procedure notes, discharge instructions, patient education materials, referral and consult letters, prior authorization requests, and internal operational templates like staff communications and clinic SOPs. Both clinical and administrative staff benefit.

Q4: Does AI for urgent care work with existing EMR systems like Epic or Cerner?

BastionGPT works alongside Epic, Cerner, Meditech, and other EMR systems without complex IT integration. Providers copy AI-generated documentation into their EMR or upload documents for analysis. There is no proprietary integration required, which makes adoption straightforward for urgent care clinics that cannot take on a long IT implementation.

Q5: How much does HIPAA-compliant AI cost for an urgent care clinic?

BastionGPT starts at $20/user/month for the Professional plan, which includes the core AI assistant, unlimited transcription, and a BAA. The Professional Plus plan at $45/user/month adds extended document capacity and multi-document reference. Urgent care groups with 100 or more users can contact BastionGPT for an Ultra plan quote, which includes SSO, custom branding, and dedicated account management. A 7-day free trial is available on all plans.