Healthcare Innovation

Healthcare AI Comparison

January 23, 2024
Healthcare AI Comparison

We have compared Microsoft 365 Copilot, OpenAI Enterprise and BastionGPT as the top healthcare compliant solutions to help our users make more informed decisions. We have not included solutions that utilize lower quality AI than GPT-4, that aren’t yet on the market, or that don’t offer HIPAA compliance.

Microsoft 365 Copilot information was taken from its publicly posted feature and pricing information. Pricing of $62 per user per month is based on the $30 monthly Copilot license fee. However, Copilot can only be purchased if the account also has a sufficient license, of which E3 is the lowest priced at $32 per month. The purchase of Copilot requires a minimum purchase of 300 licenses. This information was taken from published information from Microsoft and is accurate as of this publication.

OpenAI Enterprise information was taken from its publicly posted information. However, OpenAI does not officially post pricing information as of this article’s publication. As such, we have utilized 3rd party pricing information posted on the internet, which indicates a $100,000 minimum annual commitment and a common $250/user cost.

BastionGPT information was sourced from official feature and pricing information on their website.

FAQs

Q1: Is AI documentation software HIPAA compliant for urgent care clinics?

Not all AI tools are. Consumer tools like ChatGPT and Google Gemini do not include a Business Associate Agreement and are not designed for use with protected health information. A HIPAA-compliant AI platform like BastionGPT is built specifically for healthcare settings, with a BAA included with every plan, AES-256 encryption at rest and in transit, and infrastructure hosted on HIPAA-compliant Microsoft Azure.

Q2: Can AI scribes be used in urgent care settings?

Yes. AI scribes are well-suited to urgent care because of the high visit volume and documentation pressure providers face. BastionGPT's AI Scribe captures audio from patient encounters and generates structured output including transcription, SOAP notes, DAP notes, and custom note formats. Multi-speaker recognition supports rooms where a patient, family member, and provider are all present.

Q3: What kinds of documents can AI help urgent care clinics generate?

Urgent care teams use AI to draft SOAP notes, procedure notes, discharge instructions, patient education materials, referral and consult letters, prior authorization requests, and internal operational templates like staff communications and clinic SOPs. Both clinical and administrative staff benefit.

Q4: Does AI for urgent care work with existing EMR systems like Epic or Cerner?

BastionGPT works alongside Epic, Cerner, Meditech, and other EMR systems without complex IT integration. Providers copy AI-generated documentation into their EMR or upload documents for analysis. There is no proprietary integration required, which makes adoption straightforward for urgent care clinics that cannot take on a long IT implementation.

Q5: How much does HIPAA-compliant AI cost for an urgent care clinic?

BastionGPT starts at $20/user/month for the Professional plan, which includes the core AI assistant, unlimited transcription, and a BAA. The Professional Plus plan at $45/user/month adds extended document capacity and multi-document reference. Urgent care groups with 100 or more users can contact BastionGPT for an Ultra plan quote, which includes SSO, custom branding, and dedicated account management. A 7-day free trial is available on all plans.