For Healthcare Administration & Revenue Cycle Management
AI Built for Healthcare Billing and Operations

BastionGPT provides secure, HIPAA-compliant AI tools designed to streamline documentation, reduce admin work, and accelerate Rev Cycle workflows.

7 day free trial.
Trusted by 9,000+ health organizations.

AI Medical Scribes - User Interface

Why Administrative Burden Is Impacting Healthcare Operations
‍

60%

Healthcare administrative staff spend up to 60% of their time on manual data entry and documentation tasks

15%

The average claim denial rate in healthcare is 15-20%, with documentation errors being the leading cause

20+ Hours

Revenue cycle teams save an average of 20 hours/week on billing documentation with BastionGPT

Your team should be driving revenue, not drowning in:
‍
Denial rates of 15-20% caused by documentation errors and missing information
Prior authorization backlogs that delay patient access and revenue collection
Lengthy medical records that take hours to summarize for claims and appeals
Repetitive appeal letters, billing communications, and compliance paperwork across your team

How BastionGPT Streamlines Your Revenue Cycle Operations

BastionGPT acts as a trusted AI assistant for ai for healthcare billing workflows. Upload clinical documents, payer policies, or denial letters and get structured, accurate outputs in minutes.
Reclaim hours each week by drafting appeal letters, prior authorization requests, and billing communications in minutes
Standardize documentation quality across your team with shared prompt templates
Reduce denial rates by reviewing documentation for completeness and flagging gaps before submission
Scale revenue cycle operations without proportionally increasing headcount
Summarize medical records up to 150,000 words long to build stronger claims and appeal packages
Free your team to focus on denial pattern analysis, payer negotiations, and process improvement
pipeda compilant ai

Ready to get started?

7 day free trial. Trusted by 9,000+ health organizations.

Integrating BastionGPT Across Your Revenue Cycle

Prior Authorization & Medical Necessity Documentation

Turn hours of manual documentation into minutes with complete, submission-ready outputs.
Healthcare provider utilizing AI Medical Scribes for accurate patient records
  • Generate prior authorization requests with clinical narratives, diagnosis codes, and supporting evidence drawn from uploaded patient records
  • Draft letters of medical necessity citing patient history, clinical findings, and payer-specific coverage criteria
  • Identify missing information or documentation gaps before submission to reduce rework and delays
  • Produce payer-specific formats by uploading each insurer's requirements as reference material
  • Review existing documentation for errors, inconsistencies, pronoun mistakes, or vague language before finalizing

Denial Management & Appeals

Paste a denial letter and the supporting clinical documentation into BastionGPT. It drafts a targeted appeal that addresses the specific denial reason, references the relevant payer policy, and cites the clinical evidence from the patient's record.
Healthcare provider utilizing AI Medical Scribes for accurate patient records
  • Generate appeal letters that directly address denial reason codes with clinical evidence and regulatory citations
  • Draft reconsideration requests with targeted arguments specific to each payer's stated rationale
  • Create peer-to-peer preparation summaries that give physicians the key talking points they need for payer calls
  • Cross-reference denial patterns against uploaded payer policies to identify systemic documentation gaps
  • Build escalating second-level and third-level appeals with progressively detailed clinical and regulatory support

Medical Record Summarization & Claims Support

BastionGPT processes documents up to 150,000 words, making it a powerful tool for distilling lengthy patient records into concise, claims-ready summaries. Upload discharge summaries, physician notes, or entire chart files and get structured output your billing team can act on immediately.
Healthcare provider utilizing AI Medical Scribes for accurate patient records
  • Summarize lengthy medical records into concise case summaries highlighting diagnoses, treatments, and functional limitations relevant to billing
  • Extract key clinical findings that support medical necessity for specific procedures or equipment
  • Identify inconsistencies or missing documentation across multiple uploaded records before claim submission
  • Translate complex clinical language into clear, payer-friendly narratives for claims support
  • Create client-facing letters, referral summaries, or coordination notes for interdisciplinary teams including psychiatrists, social workers, and school staff

Team Communication, Training & Compliance Documentation

Revenue cycle departments run on internal communication: payer call notes, staff training, compliance updates, SOP revisions. BastionGPT handles the drafting so your team can focus on the decisions.
Healthcare provider utilizing AI Medical Scribes for accurate patient records
  • Transcribe payer calls, staff meetings, and compliance reviews with BastionGPT's unlimited AI scribe, then generate summaries with action items
  • Draft internal emails, memos, and policy updates in seconds
  • Summarize lengthy CMS bulletins, LCD/LCA changes, and payer policy updates into actionable takeaways for your team
  • Generate training materials and onboarding documentation for new billers and coders
  • Create compliance checklists and audit response documentation from uploaded regulatory requirements
  • Share standardized prompt templates across your department using the Saved Prompts and Share Prompts features, so new hires produce consistent, high-quality output from day one
"The HIPAA compliance is a huge time saver because I do not have to take out identifying information."
Alexis Arceo, CEO
Expedited Reports
“The efficiency gains have been substantial enough that I can serve more people without sacrificing quality."
Anna Dinoto, LCP
Forensic Psychologist

Join Healthcare Organizations That Have Transformed Their Revenue Cycle

BastionGPT is trusted by 8,000+ healthcare professionals who use it daily to reduce documentation burden and reclaim time for the work that matters most.

Professional

Great for those just getting started.
  
$20
per user monthly.
Start Trial
Access to the most powerful AI models
Reference documents up to 10,000 words long
HIPAA secure and compliant
Unlimited audio transcription

Professional Plus

Our most popular plan. Great for those working with large documents.
$45
per user monthly.
Start Trial
Everything from Professional
Reference multiple documents up to 150,000 words long
Analyze images, charts and graphs
Early access to the latest new AI models and features

Ultra

Designed for large organizations.
Starting at 100 users.
$65
per user monthly.
Contact Sales
Everything from Professional Plus
Customizable security policies
Single Sign On (SSO)
Run locally within your existing enterprise cloud
and much more

Frequently Asked Questions

Is BastionGPT HIPAA-compliant?
Yes. BastionGPT is designed to support HIPAA compliance, with a Business Associate Agreement (BAA) included in every subscription. All data is encrypted in transit and at rest, hosted on Microsoft Azure HIPAA-compliant infrastructure, and never shared with OpenAI or other third-party AI providers for training or any other purpose.
Can I use BastionGPT with patient health information (PHI)?
Yes. BastionGPT is designed to support HIPAA compliance and includes a BAA with every subscription. Your team can upload clinical records, billing documents, and other PHI directly into BastionGPT for summarization, drafting, and analysis without needing to manually redact identifying information first.
How does BastionGPT stay current with changing payer policies and regulations?
BastionGPT's multi-model AI engine is regularly updated. Upload current CMS bulletins, LCD/LCA updates, and payer policy documents as reference material. BastionGPT draws on those uploaded documents to generate accurate, current outputs. When policies change, upload the new version in your saved prompts and your team's prompts immediately reflect the updated requirements.
Does BastionGPT use my data to train its AI models?
No. BastionGPT never shares your data with OpenAI or other third-party AI providers for model training or any other purpose. All customer data is isolated, encrypted at rest with AES-256, and securely wiped after 30 days by default. You can delete data sooner at any time.
How does BastionGPT handle different payer requirements and formats?
Upload payer-specific guidelines, coverage criteria, and policy documents directly into BastionGPT saved prompts. The AI references those materials when drafting prior authorizations, appeal letters, and billing documentation tailored to each payer's requirements. Save your best-performing formats as prompt templates and share them across your team.
Can BastionGPT integrate with our practice management system or billing software?
BastionGPT works alongside all major EMR/EHR and practice management systems, including Epic, Cerner, Allscripts, and Meditech. Integration is copy/paste or document upload based, requiring no complex IT setup. Your team can start using it within minutes.

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BastionGPT is an AI-powered assistant designed to support healthcare professionals. All AI-generated content should be reviewed by qualified professionals before use. BastionGPT assists with, but does not replace, clinical or professional judgment.
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