7 day free trial. Trusted by 10,000+ health organizations.
Why Administrative Burden Is Impacting Healthcare Operations
60%
of time spent on documentation tasks
15%
average claim denial rate
$25 to $118
to rework a single denied claim
Your team should be driving revenue, not drowning in:
Denials caused by documentation errors and missing information
Prior authorization backlogs that delay patient access and revenue collection
Lengthy medical records that take hours to summarize for claims and appeals
Repetitive appeal letters, billing communications, and compliance paperwork
How BastionGPT Streamlines Your Revenue Cycle Operations
BastionGPT acts as a trusted AI assistant for healthcare billing workflows. Upload clinical documents, payer policies, or denial letters and receive structured outputs in minutes.
Reclaim hours each week by drafting appeal letters, prior authorization requests, and billing communications in minutes
Standardize documentation quality across your team with shared prompt templates
Reduce denial rates by reviewing documentation for completeness and flagging gaps before submission
Scale revenue cycle operations without increasing headcount
Summarize medical records up to 500 pages long to build stronger claims and appeal packages
Free your team to focus on denial pattern analysis, payer negotiations, and process improvement
Prior Authorization & Medical Necessity Documentation
Turn hours of manual documentation into minutes with complete, submission-ready outputs.
Generate prior authorization requests with clinical narratives, diagnosis codes, and supporting evidence drawn from pasted or uploaded records
Draft letters of medical necessity citing patient history, clinical findings, and payer-specific coverage criteria
Identify missing information or documentation gaps before submission to reduce rework and delays
Produce payer-specific formats by uploading each insurer's requirements as reference material
Review existing documentation for errors, inconsistencies, pronoun mistakes, or vague language before finalizing
Denial Management & Appeals
Paste a denial letter and the supporting clinical documentation into BastionGPT to draft a targeted appeal that addresses the specific denial reason and references the relevant payer policy.
Generate appeal letters that directly address denial reason codes with clinical evidence and regulatory citations
Draft reconsideration requests with targeted arguments specific to each payer's stated rationale
Cross-reference denial patterns against uploaded payer policies to identify systemic documentation gaps
Build escalating second-level and third-level appeals with detailed clinical and regulatory support
BastionGPT processes documents up to 500 pages long, making it a powerful tool for distilling charts and notes.
Medical Record Summarization & Claims Support
Save and reuse prompts that standardize how your team summarizes records, extracts clinical findings, and builds claims-ready documentation.
Summarize lengthy medical records into concise case summaries highlighting diagnoses, treatments, and functional limitations relevant to billing
Extract key clinical findings that support medical necessity for specific procedures or equipment
Identify inconsistencies or missing documentation before claim submission
Translate complex clinical language into clear, payer-friendly narratives for claims support
Create client-facing letters, referral summaries, or coordination notes for interdisciplinary teams including psychiatrists, social workers, and school staff
Team Communication, Training & Compliance Documentation
Revenue cycle departments run on internal communication: payer call notes, staff training, compliance updates, SOP revisions. BastionGPT handles the drafting so your team can focus on the decisions.
Share standardized prompt templates across your department using the Saved Prompts and Share Prompts features, so new hires produce consistent, high-quality output from day one
Generate training materials and onboarding documentation for new billers and coders
Transcribe payer calls, staff meetings, and compliance reviews with BastionGPT's AI scribe, then generate summaries with action items
Summarize lengthy CMS bulletins, LCD/LCA changes, and payer policy updates into actionable takeaways for your team
Securely draft internal emails, memos, and policy updates in seconds
"The HIPAA compliance is a huge time saver because I do not have to take out identifying information."
Alexis Arceo, CEO
Expedited Reports
“The efficiency gains have been substantial enough that I can serve more people without sacrificing quality."
Anna Dinoto, LCP
Forensic Psychologist
Join Healthcare Organizations That Have Transformed Their Revenue Cycle
BastionGPT is trusted by 10,000+ healthcare professionals who use it daily to reduce documentation burden and reclaim time for the work that matters most.
Yes. BastionGPT is designed to support HIPAA compliance, with a Business Associate Agreement (BAA) included in every subscription. All data is encrypted in transit and at rest, hosted on Microsoft Azure HIPAA-compliant infrastructure, and never shared with OpenAI or other third-party AI providers for training or any other purpose.
Can I use BastionGPT with patient health information (PHI)?
Yes. Your team can upload clinical records, billing documents, and other PHI directly into BastionGPT for summarization, drafting, and analysis without needing to manually redact identifying information first.
How does BastionGPT stay current with changing payer policies and regulations?
BastionGPT's multi-model AI engine is regularly updated. Upload current CMS bulletins, LCD/LCA updates, and payer policy documents as reference material. BastionGPT draws on those uploaded documents to generate accurate, current outputs. When policies change, upload the new version in your saved prompts and your team's prompts immediately reflect the updated requirements.
Is BastionGPT a replacement for our billing software or clearinghouse?
BastionGPT is an AI assistant that works alongside your existing billing software, clearinghouse, and practice management systems. It handles the documentation-heavy parts of your revenue cycle (drafting appeals, summarizing records, writing prior authorizations) while your existing tools handle claim submission, payment posting, and remittance processing.
How do we standardize output quality across our billing team?
BastionGPT includes a Saved Prompts library where your team can create, organize, and share prompt templates by workflow or specialty. Use the Share Prompts feature to distribute your best appeal letter formats, prior auth templates, and documentation standards across your entire department. New hires can start producing consistent, high-quality output immediately.
Does BastionGPT use my data to train its AI models?
No. BastionGPT never shares your data with OpenAI or other third-party AI providers for model training or any other purpose.
How does BastionGPT handle different payer requirements and formats?
Upload payer-specific guidelines, coverage criteria, and policy documents directly into BastionGPT saved prompts. The AI references those materials when drafting prior authorizations, appeal letters, and billing documentation tailored to each payer's requirements. Save your best-performing formats as prompt templates and share them across your team.
Can BastionGPT integrate with our practice management system or billing software?
BastionGPT works alongside all major EMR/EHR and practice management systems, including Epic, Oracle Health, Allscripts, and Meditech. Integration is copy/paste or document upload based, requiring no complex IT setup. Your team can start using it within minutes.
What file types can BastionGPT process?
BastionGPT supports .txt, .pdf, .doc, .docx, .ppt, .pptx, .xls, .xlsx, .csv, .html, .png, .jpg, and .jpeg files. Professional Plus plans can process documents up to 500 pages and reference multiple documents at once, which is especially useful for reviewing lengthy medical records, EOBs, or payer policy documents alongside a denial letter.
Learn More on How Healthcare Teams Can Leverage AI
BastionGPT is an AI-powered assistant designed to support healthcare professionals. All AI-generated content should be reviewed by qualified professionals before use. BastionGPT assists with, but does not replace, clinical or professional judgment.
.png)
.png)
