BastionGPT vs Hathr AI: HIPAA-Compliant AI Comparison for 2026

Price, and what the price includes

Hathr AI sells one plan for individuals: the Single Subscription Webapp. The pricing page headline advertises $45 per month, and the plan card on the same page lists $47 per month as of July 2, 2026; Hathr's GetApp listing also shows $47 per user per month. The subscription covers secure chat, unlimited document uploads, and a data library. SSO, EHR integrations, real-time support, and the 99.9% SLA require a custom-priced Enterprise plan.

BastionGPT Professional starts at $20 per user per month and already includes unlimited AI scribe transcription. Professional Plus, at $45, adds multi-document analysis up to 1,000+ pages, image and spreadsheet reading, manual model selection, and early access to new models. At two dollars under Hathr AI's card price, Professional Plus includes an entire scribing product that Hathr does not sell at any price.

The math for a five-clinician practice: Hathr AI runs $2,820 per year ($47 x 5 x 12). BastionGPT Professional runs $1,200 per year ($20 x 5 x 12) with unlimited transcription included, and Professional Plus runs $2,700. Every BastionGPT tier priced below Hathr's single plan includes the scribe.

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A built-in AI scribe, on every plan

This is the widest gap between the two platforms.

BastionGPT includes an AI Scribe with unlimited transcription on every plan. It captures visits live or from uploaded audio for sessions up to 240 minutes, recognizes up to 10 speakers, and uses speaker diarization plus automatic AI labeling so the transcript attributes each statement to the right person by name and role (for example, clinician, patient, or parent). Group therapy, family sessions, and care conferences produce a transcript that reads like a script. The scribe works with Zoom, Teams, and Google Meet with no visible bot in the meeting, and BastionGPT reports 99.3% accuracy in a study by Baylor College of Medicine and Texas Children's Hospital researchers.

Hathr AI has no scribe. The platform accepts typed prompts and uploaded documents; it does not record, transcribe, or diarize audio. Hathr's own API page lists "Digital Medical Scribes" as an application developers can build by automating "SOAP note generation from transcripts or bullet points," which means the transcript must come from a separate tool. A clinician who wants visit documentation from Hathr AI must transcribe the session elsewhere and paste the text in.

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Structured clinical notes, on purpose-built templates

BastionGPT produces SOAP, Detailed SOAP, DAP, BIRP, H&P, and progress notes as first-class output formats, and a Custom Note option accepts any free-form prompt per recording: narrative formats, parent-friendly summaries, and other specialty outputs. You can upload example notes so BastionGPT matches your writing style.

Hathr AI generates notes through open prompting: you upload or paste text and describe what you want. Its marketing highlights chart summarization, pre-authorization drafting, and billing code suggestions, and those work well as chat tasks. It publishes no structured note templates, so the user carries the formatting burden on every request.

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A full AI assistant with shared prompts

BastionGPT includes an unlimited general AI assistant on every plan. Clinicians use it to draft referral letters, insurance appeal letters, treatment plans, and patient education materials; review documentation for incorrect names, pronouns, vague language, and suspected under- or over-coding; and analyze uploaded records. A Saved Prompts library with folder organization and team sharing ships on every plan, so a practice can standardize documentation by sharing one vetted prompt set and inserting any prompt with a slash command.

Hathr AI's chat covers general drafting within its Claude-only architecture, and its Data Library stores documents for repeatable workflows so you avoid re-uploading records for each conversation. Team-level prompt standardization is not a published feature; prompt development and AI coaching appear on Hathr's Enterprise plan.

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AI models you can see and choose

BastionGPT names its engines: licensed, HIPAA-compliant versions of GPT-5.5, Claude, and Gemini 3 Pro. Every plan selects the best model for each task automatically, and Professional Plus adds manual model selection plus early access to new models as they ship.

Hathr AI runs exclusively on Anthropic's Claude, hosted on AWS GovCloud; its SourceForge listing cites Claude 3.5 Sonnet. Claude is a strong model, and for plain document summarization the two platforms perform comparably. A single-model architecture still ties every task to one vendor's strengths, weaknesses, and release schedule. Model leadership shifts month to month, and a multi-model platform keeps output quality steady across note drafting, data analysis, and complex reasoning.

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Document formats you can verify before you buy

Both platforms handle long records, and document capacity is Hathr AI's strongest product feature: it advertises single documents of more than 500,000 words and unlimited uploads.

BastionGPT publishes the specifics. Professional Plus and Ultra read 10+ documents at once with 1,000+ pages of combined context, across PDF, Word, Excel, CSV, PowerPoint, HTML, plain text, and JPG or PNG images, including scanned PDFs, charts, and graphs. Hathr AI publishes no supported-format list and does not advertise spreadsheet, image, or chart analysis. A clinician who needs to read a lab spreadsheet, a scanned fax, or a growth chart gets a published answer from BastionGPT and an open question from Hathr AI.

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Human support on every plan

BastionGPT provides US-based human support by email, chat, phone, and video on every plan, backed by a 99.90% uptime guarantee.

Hathr AI's pricing FAQ advertises 24/7 support, while its site footer lists business hours of Monday through Friday, 9am to 5pm ET, and its Capterra and GetApp profiles list email/help desk as the support channel. Real-time support and a 99.9% SLA appear as Enterprise plan features. For a solo practitioner whose scribe or chat tool fails mid-clinic, the difference between a phone call and an email queue matters the same day.

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Verified user reviews you can check

BastionGPT holds a 4.8 out of 5 average across the three major verified B2B review directories: Capterra, Software Advice, and GetApp, plus a 5-star Google Business Profile rating, and is used by 10,000+ healthcare organizations. Reviewers most often cite time saved on documentation and the freedom to use AI on real cases because data protection is built in.

Hathr AI is listed on Capterra, GetApp, and SourceForge. As of July 2, 2026, its Capterra listing shows a single published review, and its GetApp and SourceForge profiles show zero verified user reviews. That is not evidence the product performs poorly; it means a buyer has little independent user feedback to check the marketing against. Ratings shift over time, so this page cites the source and date for each figure; check each directory for the live numbers.

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Published pricing for teams

Hathr AI gates SSO, SAML, SCIM provisioning, EHR/EMR integrations, real-time support, and its SLA behind a custom-priced Enterprise plan, so a practice cannot budget those features from the website. BastionGPT publishes its organizational tier: Ultra at $75 per user per month with SSO, customizable security policies, and deployment inside your existing enterprise cloud. On every plan, BastionGPT works alongside 50+ EMR/EHR systems, including Epic, Oracle Health, Athenahealth, and eClinicalWorks, through simple copy-paste workflows with no IT project.

BastionGPT assists with documentation and analysis. Clinicians review and approve all AI-generated output; it does not replace professional judgment.

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